Risk Management
Risk management services
TMV Servicing
Are you confident that your building’s water systems are safe, compliant and functioning effectively? Thermostatic mixing valves (TMVs) safeguard users from the risks of scalding and maintain safe, consistent water temperatures. To keep your TMVs working as they should, they need regular maintenance.
We specialise in TMV servicing, ensuring your water systems operate safely, efficiently and in compliance with regulatory standards. With regular servicing, we help you extend the lifespan of your systems, keep your users safe and avoid costly repairs in the long run.
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Your trusted TMV servicing partner
To maintain safe water temperatures for users, thermostatic mixing valves (TMVs) are a regulatory requirement. They offer a blended water temperature so users accessing water via taps aren't exposed to high temperatures.
Temperature control is especially important in environments where people could be vulnerable to scalding, including care homes, healthcare premises and schools.
Considering the fact you also need your water to be distributed at a high enough temperature for legionella control, water supply temperature management becomes a fine balancing act.
Like any mechanical component, TMVs need regular servicing to keep them operating at peak performance and in line with safety regulations. Here’s why your business needs TMV servicing.
Why you need TMV servicing
Safety assurance and comfort
TMVs maintain safe water temperatures in taps, typically between 39°C and 43°C. This is important because it prevents severe scalds and thermal shock, especially for users with sensory challenges. In health and social care settings, where users are at a higher risk of injury, well-serviced TMVs are non-negotiable.
Extended plant lifecycle
Regular TMV servicing prevents wear and tear on your hot water systems, helping to extend the lifecycle of your equipment. When properly maintained, your hot water plant experiences less strain, leading to longer-lasting systems and fewer unexpected repairs. This means fewer costly replacements, which is good news for your budget.
Regulatory compliance
TMV servicing is required for compliance to health and safety standards. For businesses and facilities, compliance with these legal requirements protects the safety of occupants and reduces liability. Non-compliance to these safety guidelines can lead to hefty fines and dangerous health hazards.
Preventative maintenance
Regular servicing helps identify potential issues early, preventing costly problems down the line. With proactive TMV maintenance, you can avoid major disruptions and ensure your water systems remain fully functional.
Protect your customers and staff with regular TMV servicing
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What you’ll get from our TMV servicing
As part of our range of expert services, our TMV servicing is comprehensive, reliable and hassle-free, offering everything you need to keep your water systems safe and compliant. Here’s what you'll get from Aqua Compliance.
Dedicated contacts
- A technical account manager will be your main point of contact for all things technical - from advice on your system to quotations and site-specific queries.
- An office coordinator will be available for day-to-day support. They'll help you with scheduling, invoicing and any non-technical queries.
Detailed functionality checks
Your account manager will get to know your site inside out so that, on the day, our engineers know where everything is and can get the job done with no disruption. Your back-office coordinator will be on hand for any non-technical queries.
Calibration for safe and accurate temperature control
Keep your building environment aligned with UK health and safety standards. We provide an air quality testing report to demonstrate your compliance and how you're reducing health risks for employees and customers.
Cleaning and maintenance
High CO2 levels in poorly ventilated indoor spaces can cause fatigue, loss of attention and other serious health effects. We measure carbon dioxide levels to identify areas needing improved ventilation systems.
Our process
Our TMV servicing process is straightforward and efficient, giving you exactly what you need to maintain compliance, document maintenance and continue your business operations.
What Our Clients Are Saying
"We have been using Aqua’s services for many years now and we value their
engineer’s diligence when carrying out the work and the good communication with
management. We would recommend their services to others."
"Working with Aqua feels like part of a partnership and not just another contractor ticking boxes. Aquas demonstrated a profound understanding of water safety regulations and a commitment to ensuring our compliance with L8 standards."
"I am very happy with the services that Aqua provide to our clients, they’re very quick at responding to us and sending the reports over."
Why choose Aqua Compliance?
Choosing the right TMV servicing provider means selecting a partner dedicated to your building’s safety and regulatory compliance. Here’s why Aqua Compliance stands out.
Proven expertise in water hygiene and safety
With our extensive experience in water hygiene services, including legionella risk management and comprehensive TMV servicing, we have the technical knowledge, professional qualifications and industry know-how to ensure the highest standards of safety and compliance.
A personalised service
We know how frustrating it can be to run around in circles while you're trying to get in touch with a business. At Aqua Compliance, we reduce the number of contact touchpoints - you'll have a dedicated account manager and an office coordinator to make sure you can always speak to someone when you need to. No need to call generic numbers and get passed from department to department.
Comprehensive documentation
In every service visit, we'll provide you with thorough documentation, from temperature checks to maintenance records, to show you all the actions we've taken. This keeps you informed and gives you everything you need for audits and regulatory inspections.
No disruption
Your account manager will visit your site and get to know it inside out. This means that when our engineers are carrying out your TMV servicing, they'll be able to do it autonomously - they won't need to spend the day asking questions, because they've received a site brief from your account manager. This means no disruption to your day-to-day operations.
Long-term partnerships for consistent quality
We become an integral part of your safety team. Through consistent, high-quality services, open communication and our commitment to safety, we become your trusted partner, treating your water systems as our own and looking after them to the highest standards.
Stay compliant, keep occupants safe
Complying with regulations and keeping occupants safe - particularly those who are vulnerable - is a breeze with Aqua Compliance. Our seamless, personalised experience will support your safety measures as we become a part of your team.
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Frequently asked questions
Have more questions? Get in touch with us for expert advice. Our team at Aqua Compliance Services is ready to assist you with all your TMV servicing needs.
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A thermostatic mixing valve (TMV) is a mechanical valve that mixes hot and cold water to deliver a safe, consistent temperature. TMVs are designed to prevent severe scalds and thermal shock by controlling hot water outlet temperatures, especially in environments with vulnerable people like care homes and healthcare facilities.